The following teaser is from an article posted in August 6, 2015 Deseret News:
PROVO, UTAH
Fifteen years ago Apple was a beleaguered tech company. Today, it is a transformative leader across multiple industries (computers, smart phones, music, movies, wearable technology). Robert Kehrer, senior product manager for FamilySearch.org’s search experience, believes FamilySearch is also undergoing a fundamental transformation. He knows because, as a manager at Apple for most of the last decade he participated in the change, and clearly sees the similarities. Brother Kehrer was a keynote speaker at the BYU Family History and Genealogy Conference Thursday morning, July 27.
… He explained the current focus of much of the product development is focused on the following customer needs:
• Providing more records — faster
• The ability to preserve and share personal family records online
• The ability to do more on cell phones and tablets
• Creating a more accurate and full-featured search
• Allowing patrons to easily and completely gather online sources right at their fingertips
• Ensuring the FamilySearch Family Tree is “genealogically sound”
• Expanding to work with partners and industry leaders to tackle the ominous needs of the marketplace
All this we are supposed to be excited about, yet FamilySearch has still not provided a way to add additional information or make any corrections to any of the indexed records they have online, and make those coeections searchable. Ancestry can do it. Why can’t/won’t FamilySearch? I have been told for years that it’s coming. That is the announcement I want to hear.
I can no longer bring up records that have been digitalized. When I click on a record I want to look at I am taken to a page that says we are having technical difficulties, please try again later. No matter how often I go back I cannot access the record.