The following excerpt is from an article by Karissa Neely, published on the Daily Herald website. It looks like Ancestry is outsourcing the work of about 100 customer service employees. And “work-at-home” is mentioned in the article. Hmmm… I don’t see how this can be a good thing for us.
Ancestry.com is closing its Orem call center due to a partnership with a customer contact business.
“As more consumers engage with our DNA and family history services, we are partnering with a Utah-headquartered leader in the customer contact business to help us continue to provide the high level of service our customers deserve,” an Ancestry spokesperson shared in an email. “All of Ancestry’s existing customer solutions associates will be able to interview for open positions within Ancestry and for work-at-home roles with our new partner to continue supporting Ancestry customers…
