After a 4-day nightmare of the Family Roots Publishing Co. website being down, and not being able to figure out what was wrong with it, we’re now up and running again. I was initially told by my hosting service technical support that they thought our site had been hacked, and someone would be contacting me. Nothing happened, and then the weekend came into play…
This morning a different technical support guy told me that no, the site hadn’t been hacked, but that my IP address had been changed and that I would need to point our nameservers toward the new IP address. I had no idea how the IP address was changed, but I now think that the hosting service changed the server on which my website sits, without noting that a new IP address was required. And it took four days to get all this resolved…
But it up and running again, so life will go on…
